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New Online Appointments Coming Soon
We’ll be introducing a completely new telehealth technology for Online Appointments soon! (You’ll see an announcement in your Jane account when it’s live.) The improved 1:1 version will continue to be free of charge and included in all Jane subscriptions.
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Getting Started with 1:1 Online Appointments
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Group Telehealth Beta Guide
The first step is to enable Group Telehealth for the practitioner who offer this type of service. A Full Access user will need to complete these steps.
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Client Communication - Custom Language
If you head over to Settings > Language, there are a number of items you can customize here. We recommend removing any language referencing the Jane Online Appointments App since it will no longer be required by clients or practitioners with the new telehealth technology.
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Getting Started with Online Appointments for Groups
Online Appointments for Groups is our first optional add-on, for an additional $15 per practitioner, per month. It is compatible with all plans and can be added to your subscription and cancelled at any time.
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Privacy & Security for Online Appointments
Have any questions about anything related to security? Feel free to email Privacy and Security Support at [email protected] and we’d love to clarify anything you’re unsure on!
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Online Appointments for Groups FAQ
Here are some frequently asked questions and answers about Jane’s Online Appointments for Groups feature. Feel free to scroll through the questions, or click on one of the questions below:
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Turning on Virtual Backgrounds (or a green screen) for online appointments
Note📍: This feature is only available to clinics currently using Online Appointments for Groups at the moment.
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How to Join Your 1:1 Online Appointment (For Clients)
💡This guide assumes that you already have a 1:1 Online Appointment booked in with your provider. You will want to reach out to your clinic directly if you are unsure.
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Using Your iPad/iPhone for 1:1 Online Appointments (For Clients)
💡 This guide assumes that you already have a 1:1 Online Appointment booked with your provider. You will want to reach out to your clinic directly if you are unsure!